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Privacy Policy

Plain-English answers about what we collect, why, and the choices you have.

Last updated: October 26, 2026

1. Who we are

Nordic3D ("Nordic3D," "we," "us") is a small business in Pulaski, Wisconsin. We make HexLink NFC digital business cards and do custom laser engraving and 3D printing. This policy covers:

  • nordic3d.us, our website and store
  • dbc.nordic3d.us, the HexLink app where you manage your profile and where your digital business card is shown
  • Emails and messages you send us

Checkout and payments happen on Shopify at shop.nordic3d.us. Information you give during checkout (shipping address, payment details and order history) is handled under our Shopify store privacy policy. We never see or store your full card number.

2. What we collect

Information you give us

  • Quote requests: your name, email, and optionally your phone, organization, quantity, deadline, project details and any files you upload (logos, artwork, 3D models, photos).
  • Waitlist sign-ups: your email and which product you're interested in.
  • HexLink account: your login email and password (stored only in scrambled, hashed form), plus whatever you add to your profile, such as name, job title, company, photo, phone numbers, email addresses, social media links, website and organization memberships.
  • Account security: if you turn on two-factor authentication or passkeys, we store the information needed to verify you.
  • Messages: anything you send us by email.

Information collected automatically

  • When someone views a HexLink card: the viewer's IP address, browser and device type, how they arrived (for example a tap, QR code or link), which links on the card they clicked, whether they saved the contact, and when they visited. We may estimate their general location (city or region) from the IP address. This powers the view stats the card owner sees.
  • When you sign in to HexLink: the date, IP address and browser of each sign-in, so we can protect your account and spot suspicious logins.
  • Server logs: like most websites, our servers log basic request information (IP address, page requested, browser, time) for security and troubleshooting.

We don't use advertising trackers, sell ads, or build marketing profiles about you.

3. Your public HexLink profile

A HexLink card is meant to be shared. Anyone who taps your card, scans its QR code or has its link can see everything you put on your public profile. Only add information you're comfortable sharing publicly. You can edit or remove profile details at any time from your HexLink dashboard.

4. How we use your information

  • To reply to quote requests, make your order and keep you updated on it
  • To create, run and show your HexLink profile, and show you your card's view stats
  • To send waitlist and launch emails you asked for. Every email includes a way to unsubscribe, or you can reply "stop."
  • To send account emails such as password resets, security alerts and important service notices
  • To keep our services secure, prevent fraud and abuse, and fix problems
  • To meet legal, tax and accounting requirements

5. Who we share it with

We do not sell your personal information, and we don't share it for advertising. We share it only with:

  • Service providers that help us run the business: Shopify (store, checkout, payments), Google (business email, and website fonts loaded from Google Fonts), and the companies that host our servers and provide internet connectivity. They may only use your information to provide their service to us.
  • Shipping carriers, when we ship you something.
  • The public, but only what you choose to put on your HexLink profile.
  • Legal reasons: if required by law, or to protect the rights, safety or property of our customers, the public, or Nordic3D.
  • A new owner, if Nordic3D or HexLink is ever sold or merged. In that case this policy would continue to apply to your information.

6. Cookies & browser storage

We keep this minimal:

  • Shopping cart: nordic3d.us saves your cart in your browser's local storage so it's still there when you come back. It stays on your device.
  • Sign-in: the HexLink app keeps you signed in using a token stored in your browser.
  • Checkout: Shopify uses its own cookies during checkout. See the Shopify store privacy policy linked above.

Clearing your browser data removes these. We don't use third-party advertising or tracking cookies.

7. How long we keep it

  • Quote requests and uploaded files: as long as needed to quote and complete your job, and up to 3 years afterward for our records and reorders, unless you ask us to delete them sooner.
  • Waitlist emails: until the product launches and we've let you know, or until you unsubscribe.
  • HexLink accounts and card view stats: while your account is active. If you ask us to delete your account, we delete your profile and its view history, except anything we must keep for legal or security reasons.
  • Order and payment records: as long as tax and accounting laws require.

8. Your choices & rights

Wherever you live, you can ask us to:

  • See the personal information we have about you
  • Correct anything that's wrong. You can also edit most of your HexLink profile yourself.
  • Delete your information or your HexLink account
  • Stop marketing emails

Just email info@nordic3d.us from the address tied to your account or request. We may need to confirm it's really you before acting, and we'll respond within 30 days. Depending on where you live (for example California, other U.S. states with privacy laws, or the EU/UK), you may have additional rights. We'll honor them, and we will never treat you differently for using them.

9. Security

We protect your information with encrypted connections (HTTPS), hashed passwords, optional two-factor authentication and passkeys, rate limiting and account lockouts, and access limited to the people who need it. No system is perfectly secure, so please use a strong, unique password and turn on two-factor authentication.

10. Children

Our services are not directed to children under 13, and we don't knowingly collect their personal information. If you believe a child has given us information, contact us and we'll delete it.

11. Changes to this policy

We may update this policy as our services change. We'll post the new version here with a new "Last updated" date. If a change is significant, we'll also notify HexLink account holders by email or in the app.

12. Contact us

Questions or requests about your privacy:

Nordic3D
3924 Sandhill Drive
Pulaski, WI 54162, United States
info@nordic3d.us